Consumer Complaints and Inquiries PDF Print

The Division is here to assist consumers in resolving disputes with insurance and banking matters. Consumers are encouraged to visit the office to make a formal complaint against insurers, agencies, brokers, and adjusters regarding any insurance related issues. All supporting documentation should be provided to the Division to assist in the process.

DIVISION STAFF

 

NAME

OFFICE NUMBER

POSITION TITLE

GLENDINA MATTHEW

(340) 773-6459 EXT. 3107

ASST DIRECTOR/LEGAL COUNSEL

DEVERITA STURDIVANT 

(340) 774-7166 EXT. 4516

CHIEF OF SECURITIES 

MARTIN G. EMANUEL

(340) 774-7166 EXT. 4504

FINANCIAL SERVICES EXAMINER

GWENDOLYN COLLINS

(340) 773-6459 EXT. 3101

FINANCIAL SERVICES EXAMINER

CHERYL CHARLESWELL

(340) 774-7166 EXT. 4503

CHIEF EXAMINER

ARIENNE LANG

(340) 774-7166 EXT. 4509

FINANCIAL SERVICES EXAMINER

JOAN REY 

(340) 774-7166 EXT. 4512

FINANCIAL SERVICES EXAMINER

CAVELLE PAUL

(340) 773-6459 EXT. 3103

INSURANCE LICENSING EXAMINER

PAULINE LYNCH

(340) 773-6459 EXT. 3102

FINANCIAL SERVICES EXAMINER

CHERYL NICHOLS 

(340) 774-7166 EXT. 4511

FINANCIAL SERVICES EXAMINER

JULIETTE DANIEL

(340) 774-7166 EXT. 4522

FINANCIAL SERVICES EXAMINER

VANESSA RICHARDS

(340) 774-7166 EXT. 4513

FINANCIAL SERVICES EXAMINER

WEAN WILLIAMS-FARRELL

(340) 774-7166 EXT. 4505

FINANCIAL SERVICES EXAMINER

KATHLEEN FLEMING

(340) 774-7166 EXT. 4527

FINANCIAL SERVICES EXAMINER

VALECIA PATRICK

(340) 774-7166 EXT. 4530

FINANCIAL SERVICES EXAMINER

CONDAISY RICHARDS 

(340) 774-7166 EXT. 4599

INSURANCE LICENSING EXAMINER

SUZETTE RICHARDS

(340) 773-6459 EXT. 3108

REGULATORY ANALYST

LOUISE WILLIAMS 

(340) 774-7166 EXT. 4528

INSURANCE LICENSING EXAMINER 

BERYL FREEMAN 

(340) 774-7166 EXT. 4514

ADMINISTRATIVE ASSISTANT

LINDA SCARBRIEL

(340) 774-7166 EXT. 4515

INSURANCE LICENSING EXAMINER

GAIL JOSEPH

(340) 774-7166 EXT. 4531

CHIEF OF LICENSING

LENNISE REED

(340) 774-7166 EXT. 4501

LICENSING INSURANCE EXAMINER

ANNA M. LEWIS

(340) 773-6459 EXT. 3104

ADMINISTRATIVE AIDE

CONTACT PERSONS

AGENT/COMPANY LICENSING
Lennise Reid
Louise Williams 
Cavelle Paul (St. Croix) 

ANNUAL STATEMENTS
Juliette Daniel (Property & Casualty/Title)
Vanessa Richards (Life & Health)

CAPTIVE LICENSING
Wean Williams-Farrell

CONSUMER COMPLAINTS
Any Examiner (St. Thomas Complaints: 774-7166, St. Croix Complaints: 773-6459, Select 5 for the Division of Banking and Insurance)

DIVISION COUNSEL
Glendina Matthew

POLICY FORM FILINGS
Suzette Richards (St. Croix Office: 773-6459 ext. 3108)

RATE FILINGS
Martin Emanuel

PREMIUM TAXES
Juliette Daniel (Property & Casualty/Title)
Vanessa Richards (Life & Health)

SURPLUS LINES
Cheryl Nichols

INSURER LICENSING
Condaisy Richards

MORTGAGE LOAN ORIGINATORS, MORTGAGE LENDERS, MORTGAGE BROKERS
Linda Scarbriel