Consumer Complaints and Inquiries PDF Print

The Division is here to assist consumers in resolving disputes with insurance and banking matters. Consumers are encouraged to visit the office to make a formal complaint against insurers, agencies, brokers, and adjusters regarding any insurance related issues. All supporting documentation should be provided to the Division to assist in the process.

DIVISION STAFF

 

NAME

OFFICE NUMBER

POSITION TITLE

GLENDINA MATTHEW

(340) 773-6459 EXT. 3107

ASST DIRECTOR/LEGAL COUNSEL

MARTIN G. EMANUEL

(340) 774-7166 EXT. 4504

BANKS & INSURANCE EXAMINER

GWENDOLYN COLLINS

(340) 773-6459 EXT. 3101

BANKS & INSURANCE EXAMINER

CHERYL CHARLESWELL

(340) 774-7166 EXT. 4503

CHIEF EXAMINER

ARIENNE LANG

(340) 774-7166 EXT. 4509

BANKS & INSURANCE EXAMINER

SIMON MOHAMMED

(340) 774-7166 EXT. 4510

BANKS & INSURANCE EXAMINER

CAVELLE PAUL

(340) 773-6459 EXT. 3103

LICENSING INSURANCE EXAMINER

PAULINE LYNCH

(340) 773-6459 EXT. 3103

FINANCIAL SERVICES EXAMINER

CHERYL PEETS

(340) 774-7166 EXT. 4511

BANKS & INSURANCE EXAMINER

JULIETTE DANIEL

(340) 774-7166 EXT. 4522

BANKS & INSURANCE EXAMINER

VANESSA RICHARDS

(340) 774-7166 EXT. 4513

BANKS & INSURANCE EXAMINER

WEAN WILLIAMS-FARRELL

(340) 774-7166 EXT. 4505

BANKS & INSURANCE EXAMINER

SUZETTE RICHARDS

(340) 774-7166 EXT. 4517
(340) 773-6459 EXT. 3108

REGULATORY ANALYST

MICHELE  HART

(340) 774-7166 EXT. 4502

COLLECTOR

ELMA INDUSTRIOUS

(340) 774-7166 EXT. 4508

ADMINISTRATIVE SECRETARY

LINDA SCARBRIEL

(340) 774-7166 EXT. 4515

LICENSING INSURANCE EXAMINER

GAIL JOSEPH

(340) 774-7166 EXT. 4531

CHIEF OF LICENSING

LENNISE REED

(340) 774-7166 EXT. 4501

LICENSING INSURANCE EXAMINER

ANNA M. LEWIS

(340) 773-6459 EXT. 3104

ADMINISTRATIVE AIDE

CONTACT PERSONS

AGENT/COMPANY LICENSING
Linda Scarbriel
Gail Joseph

ANNUAL STATEMENTS
Juliette Daniel (Property & Casualty/Title)
Vanessa Richards (Life & Health)

CAPTIVE LICENSING
Wean Williams-Farrell

CONSUMER COMPLAINTS
Any Examiner (St. Thomas Complaints: 774-7166, St. Croix Complaints: 773-6459, Select 5 for the Division of Banking and Insurance)

DIVISION COUNSEL
Glendina Matthew

POLICY FORM FILINGS
Suzette Richards (St. Thomas Office: 774-7166 ext. 4517, St. Croix Office: 773-6459 ext. 3108)

RATE FILINGS
Martin Emanuel

PREMIUM TAXES
Juliette Daniel (Property & Casualty/Title)
Vanessa Richards (Life & Health)

SURPLUS LINES
Cheryl Charleswell
Cheryl Peets