The Virgin Islands State Health Insurance Assistance Program (VI SHIP) is the Virgin Islands local Medicare source, which is locally administered by the Office of the Lieutenant Governor and federally funded by the Centers for Medicare and Medicaid Services (CMS). Currently, there are SHIP Offices in all 50 states, the District of Columbia, Guam, Puerto Rico, and the U.S. Virgin Islands. VI SHIP provides free information and personalized or group counseling to persons with Medicare, family members, and caregivers in the territory on:
Medigap (Medicare Supplement Insurance)
Long Term Care Insurance and Financing Options
Medicare Prescription Drug Coverage
Billing/Claims Resolution Assistance
Referrals to the Appropriate Government or Community-based Organizations.
Education and information are also provided to the general public by trained counselors via public forums, workshops, health fairs, etc. The goals of VI SHIP are to "assess, inform, advocate, protect, educate, and empower" Medicare beneficiaries.
Leonilda JarvisV.I. SHIP Office RepresentativeSchneider Regional Medical Center9048 Sugar Estate – 1st Floor St. Thomas, VI 00802Telephone: (340) 714-4354Fax: (340) 774-2636
Rena SarauwV.I. Medicare Coordinator/ V.I. SHIP Director Beverly Joseph V.I. SHIP Office Representative Gov. Juan F. Luis Hospital & Medical Center4007 Estate Diamond – 1st FloorSt. Croix, VI 00820Telephone: (340) 772-7368Fax: (340) 772-9120