Lieutenant Governor Tregenza A. Roach, Esq. advises the public that effective March 19, 2020, the U.S. Department of State Passport Services has closed passport agencies until further notice, and appointments will not be accepted. This closure is a result of the public health measures to limit the spread of the coronavirus.
If a customer applied for a passport on or before March 20, 2020, Passport Services will honor the commitment.
All public lobbies are now closed and all passport agencies, including the Passport Acceptance Facilities in the St. Thomas and St. Croix Districts, will only be providing in-person service to those applicants with a Life/Death situation abroad and who will need a passport to travel internationally within 72 hours for that purpose. Customers with any life or death situation that require international travel (I.E. Funerals/critical illness) must first call the National Passport Information Center (NPIC) 1-877-4872778 for instructions.
For status on passport agencies and centers, please visit the website at travel.state.gov. For general questions, customers may call the Passport Acceptance Facility in St. Thomas at 340-774-2991.