Lieutenant Governor Tregenza A. Roach, Esq., advises the public that effective Wednesday, March 18, 2020, the Virgin Islands State Health Insurance Assistance Program (VI SHIP) Medicare Offices will restrict walk-in customers and in-person business services to reduce the spread of the COVID-19 Coronavirus.
“The VI SHIP/Medicare Office provides services for one of our most vulnerable population, our elderly. It is crucial that we implement precautionary measures to protect our seniors and staff from potential exposure to COVID-19. We urge our elderly clients to stay protected and at home as the threat of transmission continues to exist throughout the Territory,” said Lieutenant Governor Roach.
Beneficiaries are asked to conduct business via telephone and avoid in-person visits to the VI SHIP Medicare offices on St. Thomas and St. Croix. Customers in need of assistance or information are asked to call the following numbers:
St. Thomas/St. John
340-774-7166 Ext. 4505 or 4507
St. Croix
340-778-6311 Ext. 3110 or 7396
“Our staff remains committed to serving the needs of our clients. Our priority is to ensure that our seniors are not placed at risk for potential exposure to COVID-19. We thank all VI SHIP/Medicare customers for their understanding and cooperation during this time as we work together to combat this virus,” said Lieutenant Governor Roach.